TransPecos Banks Business Deposit Agreement Disclosures
Take Command Health Business Account Deposit Program
Last updated 05/23/2024
The following TransPecos Banks Business Deposit Account Agreement Disclosures (the “Disclosures”) applies to the demand deposit account (the “Account”) issued by TransPecos Banks, SSB, a Texas state savings bank (the “Bank”), member of the Federal Deposit Insurance Corporation (“FDIC”) and chartered under the laws of the State of Texas. These Disclosures are incorporated by reference into the TransPecos Banks Business Deposit Account Agreement (the “Agreement”) and TransPecos Banks Business Visa Debit Cardholder Agreement (the “Cardholder Agreement”). Take Command Insurance Agency, Inc. (“Program Partner”) is responsible for assisting the Bank with the administration of the Take Command Health Business Deposit Account Program (the “Program”). Capitalized terms not otherwise defined herein are ascribed the same meaning as set forth in the Agreement.
1.1. How to Contact Us
For most matters, you should email us at support@takecommandhealth.com or contact us via the Online Banking Application. You may also contact us at 1-214-866-7757, Monday through Friday, 9 am to 5 pm ET. The Program Partner’s website is available at https://www.takecommandhealth.com/.
For questions or concerns about any non-card transactions, including, but not limited to: (i) suspected errors or unauthorized EFTs; or (ii) if you would like to place a stop payment request for preauthorized transfers, please contact us at support@takecommandhealth.com or Online Banking Application.
If applicable, for questions or concerns about adding and/or deleting Authorized Users; checking your current interest rate; substitute checks or check standards; or closing your Account, please contact us at support@takecommandhealth.com or Online Banking Application.
For questions or concerns about updating your name, address, or other contact information; identity theft; reporting account takeover; checking the status of a transaction; or providing instructions regarding a transaction, such as direct deposits and other incoming ACH transactions, please contact us at support@takecommandhealth.com.
1.2. Account Tiers
We offer three (3) types of Account tiers: Tier 1, Tier 2, and Tier 3.
Tier 1 is available to employers that offer health reimbursement arrangements (“HRAs”) to less than 250 employees.
Tier 2 is available to employers that offer HRAs to 250 to 1,000 employees.
Tier 3 is available to employers that offer HRAs to over 1,000 employees.
The Account tier that you are placed in may affect your transaction limitations as set forth in the Disclosures. Unless otherwise stated in the Disclosures, all terms contained in the Agreement apply equally to all Account tiers.
1.3. Paperless Account
To open an Account, you must agree to go “paperless.” This means that you must (a) provide us with and continue to maintain a valid email address and (b) accept electronic delivery of all communications that we need or decide to send you in connection with your Account by agreeing to the Electronic Disclosure and Consent Document.
1.4. How To Open An Account
You may open an Account by visiting the Program Partner’s website at https://www.takecommandhealth.com/ and following the instructions there.
1.5. Minimum Deposits and Balances
There is no minimum deposit required to open an Account and no minimum balance you need to maintain in your Account.
1.6. Interest Disclosures
This Account is not interest-bearing. No interest will be paid on this Account.
1.7. Confidentiality And Our Privacy Policy
Information about your Account and your transactions is collected by pursuant to the Agreement. The Program Partner’s privacy policy is available at https://www.takecommandhealth.com/privacy.
1.8. Deposits Into Your Account
You may make deposits into your Account using any of these methods described below. We do not charge you any fees for making deposits.
| Deposit Method | Limitations For Your Account |
|---|---|
| Direct Deposits and other ACH transfers initiated by a third party* | No limits |
| Internal transfers between eligible Accounts managed by the Program (see “Transfers To or From Accounts You Have With Us” section of the Agreement) | No limits |
| ACH transfers to your Account from a connected U.S. bank account with another institution (see the “Transfers To or From Connected U.S. Bank Accounts” section of the Agreement)** |
Tier 1: $250,000/day $250,000/month Tier 2: $1,000,000/day $1,000,000/month Tier 3: $2,500,000/day $2,500,000/month |
*The recipient’s name on any direct deposit or ACH must match the name on the Account or the deposit may be returned to the originator.
**You may transfer funds between your Account and another bank account. The connected bank account must be located in the United States.
1.9. Our Funds Availability Policy
It is our policy to make deposits to your Account available for withdrawal according to the table provided in the “Our Funds Availability Policy” section of the Agreement, except where limited by us pursuant to the “Transfers To or From Connected U.S. Bank Accounts” section of the Agreement.
Your Account supports the following types of deposits:
| If you make or receive a deposit via… |
|---|
| Internal transfers between eligible Accounts managed by the Program (see “Transfers To or From Accounts You Have With Us” section of the Agreement) |
| Direct Deposits and other ACH transfers initiated by a third party |
1.10. Withdraws From Your Account
You, or, if applicable, an Authorized User, may withdraw funds up to the amount of your Available Balance less applicable fees using any of the methods below and subject to the following limits:
| Withdraw Method | Limitations For Your Account |
|---|---|
| Internal transfers between eligible Accounts managed by the Program (see the “Transfers To or From Accounts You Have With Us” section of the Agreement) | No limits |
| ACH transfers from your Account from a connected U.S. bank account with another institution (see the “Transfers To or From Connected U.S. Bank Accounts” section of the Agreement) |
Tier 1: $250,000/day $250,000/month Tier 2: $1,000,000/day $1,000,000/month Tier 3: $2,500,000/day $2,500,000/month |
| ACH transfers to a merchant or other third party you authorize to withdraw from your Account using your routing number and account number | No limits |
1.11. Overdraft Services
We do not offer overdraft services or charge fees for overdrafts or non-sufficient funds. We typically will return or decline to process a transaction (including, where applicable, ATM and debit card transactions) if it exceeds your Available Balance.
However, it is still possible for you to overdraft your Account, such as when we settle authorized debit card transactions, as discussed in the “Debit Card Authorization” section of the Agreement, or if a deposit you make is returned.
You must make a deposit immediately to cover any negative balance, including a negative balance resulting from an overdraft. If your Account has a negative balance for sixty (60) calendar days or more, we may close your Account. We reserve the right to close your Account at an earlier date, as permitted by law.
1.12. Fee Schedule
| Fee Descriptions | Fee Amount and Frequency | Additional Details |
|---|---|---|
| Monthly Service Fee | $20 per employee per month | You will be charged this monthly service fee per active employee each month. |
| Account Opening Fee | $100 | You will be charged the account opening fee one time to activate your Account. |
1.13. Types Of EFTs Supported By Your Account
Your Account supports the following types of EFTs:
- Direct deposits
- Transfer to and from your Account and a connected bank account
1.14. ACH Origination Service Applicability
The ACH Origination Service is not enabled for your Account; therefore, the ACH Origination Service section of the Agreement is not applicable to your Account.
1.15. Check Deposit, Mobile Deposit Services, and Check Writing Applicability
The Check Deposit Services are not enabled for your Account; therefore, the Check Deposits, Mobile Deposit Services, and Check Writing section of the Agreement is not applicable to your Account.
1.16. Wire Transfers Applicability
Wire transfers are not enabled for your Account; therefore, the Wire Transfers section of the Agreement is not applicable to your Account.
1.17. Debit Card Applicability
Debit cards are not enabled for your Account; therefore, the Cardholder Agreement does not apply.
1.18. Authorized Users Applicability
You are permitted to designate Authorized Users for your Account.
| If you make a deposit via... | The cut-off time is... | And those funds are available... |
|---|---|---|
| Internal transfers between eligible Accounts managed by the Program (see Section 3.5) | N/A | Immediately |
| Direct Deposits and other ACH transfers initiated by a third party | 6:00 PM ET | Same business day |
| Domestic wire | 6:00 PM ET | Same business day |
| Cash deposit at in-network ATM | 3:00 PM ET | Next business day |
| Checks (via the Check Deposit Services) | 5:00 PM ET | Within five (5) business days |
©2024 Take Command. All Rights Reserved.
Take Command Health is a financial technology company and is not a bank. Banking services are provided by TransPecos Banks, Member of FDIC. FDIC insurance is available for funds on deposit up to $250,000 through TransPecos Banks, Member FDIC. Accounts are eligible for pass-through deposit insurance only to the extent pass-through insurance is permitted by the rules and regulations of the FDIC, and if the requirements for pass-through insurance are satisfied. There may be a risk that pass-through deposit insurance is not available because conditions have not been satisfied. In such cases, funds may not be fully insured in the event the insured depository institution where the funds have been deposited were to fail.
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